Privacy Policy

1. Introduction

This Privacy Policy explains how Genki Instruments ("Company," "we," "us," or "our") collects, uses, and discloses your information when you visit our website, genkiinstruments.com and genki.is ("Website"), use our applications, or purchase our products.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Website or services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, mailing address, phone number)
• Billing and payment information
• Account credentials
• Order history and product preferences
• Communication preferences

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and geographic location
• Browsing behavior and interaction with our Website
• Referring websites or sources
• Usage data from our products and applications

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Improving our products, services, and Website
• Sending you product updates, marketing communications, and newsletters
• Personalizing your experience on our Website
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: Genki Instruments ehf. Klapparstígur 25-27. 101 Reykjavík. Iceland.